AI email support, human-approved

Answer your support inbox in seconds — not hours.

ReplyGrid reads your Gmail, drafts on-brand replies grounded in your knowledge base, and lets you approve and send in one click. A human is always in the loop.

Free forever for 60 replies/mo · No credit card · Try it with sample emails before connecting Gmail.

Review queue

maria@shopco.com

I was charged twice this month — can I get a refund?

AI draft · grounded

Hi Maria, sorry about the double charge — I’ve refunded the extra $49; it’ll be back on your card in 5–10 days.

Approve & send

Live in minutes

1

Connect Gmail

Read-only until you approve — nothing is ever sent without you.

2

AI triages + drafts

Every email is classified and answered with an on-brand reply grounded in your knowledge base.

3

Review + send

Approve in one click. Turn on autopilot per request type once the AI has earned your trust.

Everything a support team needs

Human-review cockpit

A keyboard-first queue: approve, edit, preview, or regenerate — with a 5-second undo on every send.

Agentic drafting

Adjust the tone by instruction, and “What’s missing?” names the attachment or link that closes the sale.

Email Intelligence

A live map of what your inbox is really about — categories, skills, reply templates, and revenue signals.

Autopilot trust ladder

Auto-send only the request types the AI has proven it handles well — you stay in control.

Rich replies

Branded HTML emails with CTA buttons and real file attachments from your asset library.

Safe by default

Grounded in your knowledge base, with a kill-switch, per-action confirmations, and a full audit log.

Simple, usage-based pricing

Metered by AI replies per month. Start free — upgrade when you’re ready.

Free

$0

AI drafts + human review — try the core

Starter

$6.99/mo

For solos — more volume, core drafting

Growth

Popular

$29/mo

The full agentic system — autopilot, actions, Intelligence

Pro

$99/mo

High volume + pay-as-you-go for busy teams

Scale

Custom

Enterprise volume, seats, SSO/SLA

Questions, answered

Does it send emails automatically?

No — every reply waits for your one-click approval, with a 5-second undo. You can enable autopilot later, per request type, only for the ones the AI has proven it handles.

Can I try it before connecting my Gmail?

Yes. Load sample emails and use the full cockpit — review, edit, preview, and attach — without connecting anything. Connect Gmail when you’re convinced.

What can it access in my inbox?

It reads your mail to draft replies and sends only the replies you approve. Disconnect anytime; nothing leaves without your OK.

How does it stay on-brand and accurate?

Replies are grounded in your knowledge base and your team’s past sent replies — and you review every one before it goes out.

Do I need a credit card to start?

No. Free forever for 60 replies/month. Upgrade only when you need more volume or the agentic layer.

Can I cancel anytime?

Yes — cancel or downgrade anytime from the billing page. No lock-in.

See your first AI draft in minutes.

Try it with sample emails — no Gmail, no card. Connect your inbox when you’re convinced.